Kyle Mohney
Kyle Mohney
ARTICLES
A curated collection of technical articles, insights, and essays on AI, systems design, and product strategy.
A complete training module on consultative customer support, escalation management, and the RRA framework for modern support teams.
How I cut refund processing time by 98% at Thumbtack using AI and BigQuery—no SQL expertise required.
How a layoff led to a legacy project: building Quinn’s Quest and a modular, enterprise-grade website from scratch.
How to build a flexible, scalable review scoring system—no SQL required.
How I refactored a bloated stylesheet into a modular, annotated system — show, don't tell.
A deep dive into strategies for coordinating AI systems and teams for maximum efficiency.
How AI is transforming customer support and driving new standards in service.
A story of rapid transformation—leaping from struggle to breakthrough in the age of AI.
Building and deploying bots to automate the job search process for better results.
Exploring memory and context in advanced AI models like Claude.
A personal journey and guide to bouncing back stronger after a layoff.
A strategic review of Sprout Social and its impact on digital marketing.
How building a personal website for $30 can make you stand out and stay ahead of AI-driven layoffs in tech and beyond.
How I taught Claude to draw and create cosmic art using only CSS and HTML—beyond just code.
Kyle Mohney is a technologist, writer, and AI enthusiast. He explores the intersection of memory, creativity, and collaboration in the age of artificial intelligence.
