Articles & Insights

Deep dives into AI automation, documentation strategy, and the future of knowledge operations

Documentation

Articles & Blogs

Deep dives into AI-powered documentation, enterprise Sprout Social implementations, and knowledge operations that deliver measurable results.

Sprout Social

Sprout Social Enterprise Mastery

How I prevented App Store delisting through strategic social media management and systematic review response workflows.

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AI

AI-Enhanced Customer Support

How strategic AI integration transforms support operations, achieving 30% faster resolution times and scalable excellence.

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Automated Job Search Bot

Automated Job Search Bot

How I built my first AI-powered job search bot in under 8 hours — no coding required, using advanced AI prompting and automation.

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From Layoff to Liftoff

From Layoff to Liftoff

My first 30 days after a layoff—shipping AI projects, earning certifications, and building momentum with modern tech.

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