Deep dives into AI automation, documentation strategy, and the future of knowledge operations
Deep dives into AI-powered documentation, enterprise Sprout Social implementations, and knowledge operations that deliver measurable results.
How I prevented App Store delisting through strategic social media management and systematic review response workflows.
How strategic AI integration transforms support operations, achieving 30% faster resolution times and scalable excellence.
How I built my first AI-powered job search bot in under 8 hours — no coding required, using advanced AI prompting and automation.
My first 30 days after a layoff—shipping AI projects, earning certifications, and building momentum with modern tech.